a r e   y o u   w e l l   s u p p o r t e d ?

 

excellent support through the use of the open and easily accessible support extranet

 

 

An accomplished team of professionally qualified consultants and technicians await to deliver results from the outset and throughout your systems lifecycle.

Technology advice and integration services to ensure you get the best from your systems investments.

consulting
We can provide independent advice on hardware environments and Microsoft SQL Server configurations.

technology integration
Our teams of technicians and developers are available to be your solutions partner in realising the benefits from your business systems. This includes integrating new or existing systems using web services and Data Transformations.

support
Technique recognises the importance of continued support as it helps customers maximise the value that their products can help to generate. Support is available primarily through our browser based Support Extranet. The Extranet is a valuable asset, providing an additional gateway to support services. Customers can log requests for support and monitor the progress as the request is handled.

Support tickets are classified into Support, Project and Feature requests all of which directly flow in to the support, implementation and development processes.

It is all part of the open and straight forward way in which Technique delivers value and service to its clients.

affiliations

Microsoft Certified Partner
Technique is a Microsoft Gold Certified Partner and employs qualified technicians to ensure professional service and best use of latest technologies.

CIP4 Partner
Technique is part of the CIP4 organisation helping promote the use of common standards in communication.

Agfa Graphics Partner
Technique work with Agfa to provide complete integrated solutions to the commercial print industry.

NGP Partner
Technique has been a Network Graphic Production Partner since inception providing solutions in a more connected world of print.

 

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